Privacy Policy

1. Introduction

Mintora Artworks ("we", "us", "our") operates mintora-artworks.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our digital design services, or otherwise interact with us.

We provide corporate-grade digital design services including Brand Identity Design, UI/UX Design, Marketing Materials, and Digital Product Design. This Policy applies to all users worldwide and complies with applicable data protection laws including GDPR, CCPA, and others.

2. Information We Collect

2.1 Personal Information You Provide

• Name, Email, Phone: Collected via contact forms, service purchases, and support requests
• Billing Information: Name, address, payment details processed via Shopify Payments
• Project Details: Business requirements, brand guidelines, project specifications
• Communication: Emails, chat messages, phone call records

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information, pages visited
• Cookies: Session cookies, analytics cookies, preference cookies
• Usage Data: Time spent on pages, clickstream data, referral sources

2.3 Information from Third Parties

• Shopify Payments for transaction data
• Google Analytics for aggregated usage statistics
• Email service providers for communication tracking

3. How We Use Your Information

• Process and fulfill digital design service orders
• Communicate project updates, revisions, and deliverables
• Provide customer support and technical assistance
• Improve our services through analytics and feedback
• Send promotional offers (with opt-out option)
• Prevent fraud and ensure transaction security
• Comply with legal obligations and enforce our Terms

4. Legal Basis for Processing (GDPR)

We process personal data based on:

• Contract: Fulfilling design service agreements
• Consent: Marketing communications, cookie preferences
• Legitimate Interests: Site security, analytics, fraud prevention
• Legal Obligation: Tax reporting, regulatory compliance

5. Sharing Your Information

5.1 Service Providers

• Shopify: Payment processing, order management
• Google: Analytics, cloud storage, email services
• Design Tools: Figma (collaboration), Adobe Creative Cloud
• Communication: Email providers, project management tools

5.2 Business Transfers

We may share data during mergers, acquisitions, or asset sales, provided buyers agree to this Policy.

5.3 Legal Requirements

We disclose data if required by law, regulation, or to protect our rights, safety, or property.

6. Cookies and Tracking

6.1 Cookie Types

6.2 Your Cookie Controls

• Browser settings to refuse cookies
• Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
• Cookie consent banner (this site)

7. Data Security

• SSL/TLS encryption for all data transmission
• Secure cloud storage (Google Cloud, Shopify)
• Access controls and employee training
• Regular security audits and penetration testing
• Data retention only as long as necessary (max 7 years for billing)

8. International Data Transfers

Data is processed in the United States. For EU/UK users, we use Standard Contractual Clauses approved by the European Commission. US data centers comply with EU-US Data Privacy Framework.

9. Your Rights (GDPR/CCPA)

9.1 Access, Rectification, Erasure

• Access: Request copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Delete your data ("right to be forgotten")
• Restriction: Limit processing during disputes
• Portability: Receive data in structured format
• Objection: Object to marketing or legitimate interest processing

9.2 CCPA Rights (California Residents)

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale/sharing (we do not sell data)

How to Exercise: Email connect@mintora-artworks.com

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.

11. Changes to This Policy

We may update this Policy. Changes will be posted here with updated "Last Updated" date. Significant changes will be notified via email or site banner. Continued use constitutes acceptance.

12. Contact Information

EU Representative: Mintora Artworks EU Rep c/o Your Europe Solutions
UK Representative: Mintora Artworks UK Rep c/o DataRep UK Ltd